Vinted Users Voice Frustration About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for women's and children's garments without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
The platform has recommended to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the service retracted a modification to its shipping options due to shopper criticism.